Does the sender need to have a cell phone?
Yes, it is the most convenient, since it is the [...]
Where do I send the requested documentation?
There are two options: a) via our email [email protected] b) [...]
How long does it take to send money online?
The time it takes to send money online can vary [...]
How long does a return take?
The time it takes for a return depends on several [...]
What is the status of my transaction?
To check the status of your transaction, log in to [...]
How do I know if a money transfer is available for collection?
You can check the status of the transfer by logging [...]
How can the security of sending money to a cell phone be guaranteed?
Money Exchange employs robust security protocols to protect money transfers [...]
How will the recipient know when they have received the funds in their mobile wallet?
The recipient will receive a notification via the final mobile [...]
How to register?
Visit the Money Exchange website or download the mobile application, [...]
How do I know if my money transfer has been sent?
After making the transfer, check your transaction history on the [...]
