Who can use Money Exchange money transfer services?
Generally, anyone can use Money Exchange services, as long as [...]
How secure is my transfer?
Money Exchange employs the highest level of security measures to [...]
What is Strong Client Authentication (SCA)?
Enhanced Customer Authentication is a security requirement established by the [...]
Can I use the same account in the application as on the web?
Yes, the Money Exchange account is the same for the [...]
Can I ship with an expired document?
No, the current legislation does not allow any type of [...]
Can I send money to any cell phone number?
Money Exchange can send money to cell phone numbers associated [...]
Can I cancel an order?
Yes, they can be cancelled before final processing (payment on [...]
Why was my payment declined?
a.-Authentication problems: If the payment authentication is not performed correctly [...]
Why was my transaction cancelled?
a.-Money Exchange may cancel a transaction if there are security [...]
Why was my account blocked?
Money Exchange may temporarily block an account if it detects [...]
