You can check the status of the transfer by logging into your account.
The platform will show you the status of the transaction; if it is available for collection, it will be reflected as “Available”.
You can also contact the Money Exchange customer service switchboard to receive this information from Monday to Friday 09 A 21 HR. / Saturday 09 to 14 HR. Teff. 91 761 71 70.
By email [email protected] or through our WhatsApp service 601 27 04 96.